News Post

After her Wrongful Arrest, Alex Wubbels '94 Spurs Movement to Protect Nurses, Patients
After her Wrongful Arrest, Alex Wubbels '94 Spurs Movement to Protect Nurses, Patients

The Rowmarker and two-time Olympian on how Rowland Hall shaped her, and how she's turned a traumatizing and widely covered incident into a rallying cry for her community.

The Rowmarker and two-time Olympian on how Rowland Hall shaped her, and how she's turned a traumatizing and widely covered incident into a rallying cry for her community

In February of her Rowmark Ski Academy postgraduate year—which skiers often use as a stepping stone to national or college teams—Alex Shaffer '94 competed in exactly zero races. She took a month off in the middle of racing season.

"People thought I was crazy," Alex said. Some peers and national coaches saw her hiatus as a big mistake. But a race-free month was hardly the death knell of the 19-year-old's career.

The respite (from competing, not practicing) was part of a post-knee-injury plan hatched by Alex and Rowmark Co-Founder Olle Larsson. "It gave my body and my mind a chance to find that fire again," Alex said. Come spring, a string of successful races qualified her to the U.S. Ski Team. By her 2004 retirement from the sport, she'd earned two national championships and competed in two Olympics, cementing her legacy as one of our notable Rowmark alumni.

1995 Rowmark Edge featuring Alex Shaffer

The September 1995 Rowmark Edge announcing Alex's spot on the U.S. Ski Team.

Rowmarkers like Alex thrived because they were independent thinkers, Olle said, and weren't deterred by occasionally unconventional training plans. "It's difficult with a young teenager to sit down in the fall, and lay out a whole program for the winter, and stick to it," he said. "Alex had that ability because she could see there could be higher gratification in the end."

Alex Shaffer—now Alex Wubbels—honed that kind of mental fortitude at Rowmark. In true Rowland Hall tradition, her sixth-grade biographers documented that evolution in 1994: "Alex is a person who has grown more self-reliant, independent, and has increased her self-esteem over the past four years," wrote then-sixth-graders Kaebah Orme '99 and Myndi McCloskey. "The person who has most influenced her life would probably be her coach, Olle Larsson, who taught her about life, rules, and learning. He taught her to understand herself and depend more on herself."

Olle's lessons stuck. Now a critical care nurse, Alex proved her enduring conviction on the University of Utah Hospital floor.

On July 26 last year, during a mind-boggling incident recorded on a body camera, Salt Lake City Police Department Detective Jeff Payne wrongfully arrested Alex when she refused to allow him to take a blood sample from an unconscious patient who'd been in an automobile accident. Per hospital policy—which Alex calmly relayed multiple times—Payne needed a warrant or patient consent, or the patient needed to be under arrest. Payne lacked any prerequisites. Alex adhered to the policy and refused to yield.

After a half-hour of bullying by the detective, she could have given in. Maybe it wasn't worth it.

But for Alex—who sees it as a privilege to help patients and keep them safe when they're unable to do so themselves—the issue transcended worth.

"You can't just come in and take something that isn't yours," she said. "If there's anything more proprietary and more personal than your blood, I don't know what it is."

So she did her job and protected her patient, even though it entailed being grabbed, dragged from the ER floor while yelling for help, handcuffed, and put in the back of a police car.

"My heart was pounding," Alex said. "I was scared to death." She's still coping with post-traumatic stress from the arrest, but even in the chaos of it all, she knew she was doing the right thing.

"In moments of duress, our guts tell us a lot about right and wrong," she said. "I learned to trust my gut that day, I think, more than I probably have in a while."

Alex's story went viral in September, after she and her lawyer released bodycam footage from the arrest. The video sparked international outrage over the aggressive arrest and mistreatment of a nurse doing her job.

"Alex Wubbels did everything correct," Utah Nurses Association (UNA) President Aimee McLean told the American Nurses Association (ANA). "She stepped away from her patient's unit, she deescalated, she followed hospital policy and procedure. This never should have happened." ANA called Alex "a hero to her patient, to her hospital and to nurses across the country."

During the wave of media attention, Alex told reporters she hoped her actions were enough to invoke change. They certainly were.

Alex reached a $500,000 settlement from the city and university—she donated some money to the UNA, and set up a fund to help others obtain police bodycam footage. Relevant hospital and police policies were updated. Payne was fired and his watch commander was demoted, though news media have reported they're both appealing. The Utah House and Senate have passed a bill that aims to prevent this from happening again, and now it awaits the governor's signature.

The Rowmark Effect

Alex's Rowmark years with Olle primed her to go against the grain when needed. "Talk about the principles of standing up against bullies—that's pretty much what he taught us from the very beginning," Alex said of Olle. The duo has maintained their friendship. "He is one of those people that I am just so grateful to have in my life."

When he heard about the arrest, Larsson wasn't surprised that Alex stood her ground that day. He cited her independence, thick skin, and broad life experience as an elite athlete competing internationally. "She could be calm-minded skiing at 70 miles per hour," he said.

Like so many skiing prodigies, Alex started young. She and her brother, Pete Shaffer '96, also a Rowmarker, grew up on a ranch in Aspen, Colorado. "We didn't have babysitters," she said. "You either skied till the mountain closed and got the bus home, or you skied till your parents got off work and you caught a ride with them. So you just skied—that's just what you did."

Alex joined her local ski club one year younger than normally allowed, climbed in the rankings as a middle schooler, and attracted the attention of recruiters, including Larsson. She committed to Rowmark due to the selling point of a Rowland Hall education—her parents knew skiing wouldn't sustain her forever, and they wanted her to attend a challenging school.

So Alex and Pete moved to Salt Lake City and lived with host families while their parents stayed in Aspen. During Alex's senior year, the Shaffer siblings happily landed with Middle School math teacher Nancy Robinson, now a popular tutor. After Alex's second of two knee injuries, Nancy remembers the skier's dogged determination to heal. The teacher, who's now like a sister to Alex, even begrudgingly joined the senior for some early morning physical therapy—a 6 am aqua-jogging class at the Steiner Aquatic Center. "We spent a lot of time running back and forth in the pool," Nancy laughed.

"Alex's big goal was to go to the Olympics, and despite her various setbacks and challenges, she made it," Nancy said, adding Alex acknowledged her challenges and found a way through them. "Whatever she's going to do, she's going to do it as well as she can."

Learning How to Learn

Rowland Hall delivered on the challenging education Alex's parents sought for her—it was, in fact, probably more challenging than Alex would've liked at the time. "I remember being so focused on skiing, literally nothing else mattered," she joked.

But in retrospect, she's grateful that Rowland Hall helped her hone her learning skills. Her junior year, for example, she'd just had knee surgery and needed to write an essay for Carol Kranes' English class. She perfunctorily completed it in her hospital bed, and in a suggestion that seemed novel to Alex, Ms. Kranes later encouraged the Rowmarker to resculpt the essay into something better, and turn it in for a new grade. "I was like, 'huh,'" Alex said quizzically, imitating her teenage self. Through interactions like that one, Alex said, Rowland Hall dispelled her misconceptions about school. It was about learning how to learn, staying curious, and gaining a deeper understanding of subjects, not rote memorization or completing an assignment for the sake of completion.

"I was a blob when I showed up. I was actually a figure of someone when I left," the alumna said. Her teachers and coaches, she explained, helped to shape her into an effective citizen, and a good person who strives to be the best version of herself.

This set her up for success in her nursing career—a job that shes says keeps her on her toes, and in a state of perpetual learning. She even spends 20 hours every two weeks as an educator in the burn unit. "More than anything, the curiosity that I have for medicine and for nursing came directly out of Rowland Hall," she said. "If you're curious about something, learning is easy. I got that from Rowland Hall in a way that I could have never imagined."

'Nurses are closing their ranks around Alex Wubbels'

Alex's desire to understand and educate steered her actions after the arrest: "This happened, it should never have happened, and it will never happen again," she said. "In that light, what can I do to inform people."

Friend Nancy Robinson confirmed that after the incident, Alex felt a responsibility to raise awareness and help nurses and others who perhaps had similar experiences but didn't receive media coverage. "She's very conscious that this is not just her experience, she just happens to be in the limelight because there is video footage," Nancy said.

Indeed, the incident was isolated, Alex said, only in the sense that it was filmed. "Without the bodycam my story would've gone nowhere," she said. "It made it really easy for anyone to watch that footage and feel like it was them, or someone that they loved."

According to the ANA, one in four nurses has been assaulted at work. In addition to new legislation here in Utah, Alex's arrest sparked an ANA-led movement to #EndNurseAbuse, including a pledge with 13,000 signatures and counting. On a personal level, the response to the incident reinforced her commitment to nursing. In the same blog post where the UNA president defended Alex's actions, the national organization doubled down in a heartening way. "Nurses are closing their ranks around Alex Wubbels," the post reads. "ANA has your back." She received an outpouring of supportive letters and emails from nurses across the world. "We're not just here for people that need help—we're here for each other," Alex said. "I couldn't have done what I did if I wasn't a nurse."

One of the most important things Alex learned as a ski racer was how to recover. You can set the goal of a perfect run, she explained, but it's not realistic. "If you're always aiming for perfection, the little bumps are going to throw you off so much so that you won't ever recover," she said. "I realized that it wasn't about the perfect run. It was about who can recover the fastest from the mistakes." As in ski racing, so in life: "There are bumps and bruises, and that's to be expected," she said. "It's how you recover and how you pick yourself back up and move forward that determines what happens." Through no fault of her own, Alex hit a major bump. But she's moved forward admirably by fighting for what's right and defending herself, and her community.

Alex Shaffer Wubbels '94